Here are the answers to our most frequently asked questions.
+ When are your weekly home delivery menus released?
Every Monday on our Website, Instagram & Facebook.
+ Is there a cut-off time for home delivery orders?
Yes. Orders must be placed by 3pm on Wednesday for Thursday delivery.
+ Is delivery free?
Yes, but only on a minimum order of R400.
+ When do you deliver?
Deliveries are done every Thursday between 9am and 4pm. This may sometimes vary depending on events we host but you will be informed when placing your order.
+ What do I need to receive my delivery?
You need space in your freezer or a cooler box to keep products frozen unless you plan on eating it the same or next day.
+ I have special dietary requirements. Will you cater for me?
Special requests and dietary requirements are welcome. Please email us with the details.
+ I’m hungry! Can I order a bigger-than-normal portion?
Of course. Larger portions are available on prior arrangement.
+ How will I know what ingredients are in my meal?
A list of all ingredients will be included with your delivery.
+ Is the food I order ready to eat?
Your meal will need to be defrosted and reheated. It’s fresh, but frozen.
+ How can I pay?
Payment should be made by electronic fund transfer (EFT) or snapscan prior to your delivery.
+ What type of events do you cater for?
We are a off site catering company that can cater for any event at a location of your choice.
+ How far in advance do I need to book you?
As we are hands on with every event we recommend booking as early as possible.
+ What is the biggest / smallest event you can cater for?
We can cater for private dinner parties in the comfort of your own home all the way up to corporate events for hundreds of guests.
+ Do you offer bar services?
We can assist in ordering, setting up & serving of drinks, however as we do not have a liquor licence we may not sell alcoholic beverages.
+ Do you meet with us before the event?
As we are a hands on company and every event is designed individually we are happy to meet with you to discuss.
+ Do you have set menu’s for events?
All event menu’s are tailor made to your desires.
+ Do you cater for special dietary requirements?
We absolutely do but need advance notice and specific requirements in writing.
+ Do you cater for children?
Kids menu’s can be discussed based on amount required.
+ Do you travel to events outside of Cape Town?
Yes we do but transport costs will depend on location.
+ Do you require a booking deposit?
We charge a 50% booking deposit & signed quote in order to confirm your event & date.
+ What are your cancellation costs?
We charge a 50% cancellation fee once booking has been confirmed.
+ What are my payment options?
We accept cash, snapscan or electronic fund transfers (EFT).
+ Do you supply staff for events?
Staff can be arranged at your request and cost is based on event logistics.
+ Can we supply our own cutlery & crockery?
Yes. We can arrange for this to make your life easier but you are welcome to supply yourself.
+ Do you charge extra for Sundays & public holidays?
Depending on the event details there may be an aditional charge applicable.
If there's something else you'd like to know, feel free to contact us.